Maddie Bounds – Receptionist

Maddie brings over a decade of experience across hospitality, events, executive support and client service to her role at Bend + Mend. With a natural knack for building relationships and making people feel welcome, she takes pride in creating a friendly front of house experience for every patient from the moment they arrive. Having worked across a diverse range of industries, Maddie understands the value of thoughtful service, genuine connection and the little details that make all the difference. Outside the clinic, she is a lover of wine, walking and sunshine, always keen to discover a new favourite bottle or a great local hideaway. She brings that same enthusiasm, attention to detail and people-first approach to the Bend + Mend team.